Refund policy
Return & Refund Policy
At By No Means (bynomeans.com), all sales are final. We only accept returns or issue refunds under the following circumstances:
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Our Error: We made a picking or packing mistake and sent you the wrong item.
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Faulty or Damaged Goods: Your item arrived damaged, broken, or defective.
Non-Returnable Scenarios
We do not accept returns, exchanges, or refunds for:
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Change of mind
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Personal preference or dislike (including taste)
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Ordering errors made by the customer (e.g., selecting the wrong item)
How to Request a Return or Refund
If your item is faulty, damaged, or incorrect, please inspect your order upon delivery and contact us immediately at info@bynomeans.com with your order number and clear photos of the issue.
Once verified, we will provide instructions to resolve the issue. Approved refunds will be automatically processed back to your original payment method within 10 business days.